Smart Compliance Quiz

Product Designer

Overview

The Smart Compliance Quiz was part of a larger redesign of a learning platform that helps employees complete regulatory training efficiently. I designed an adaptive quiz that allows learners to demonstrate knowledge upfront and skip redundant content while maintaining full compliance with company and legal standards.

A laptop showing the starting sceen of the quiz.

The Challenge

Traditional compliance training forced learners to repeat modules annually, regardless of prior knowledge. It was time-consuming, disengaging, and rigidly controlled by compliance policies. The system also lacked the flexibility to track adaptive progress.

The challenge was to create an experience that respected both user efficiency and strict compliance standards while working within limited platform capabilities.

The goal was to make compliance training purposeful, efficient, and credible while giving learners time back without compromising trust or accuracy.

My Role

I defined the design strategy, reframed the problem from a content issue to a structural one, and coordinated across engineering, legal, and product teams to identify what flexibility was possible.

Key Takeaways

  • Users were frustrated by repetition rather than difficulty.
  • Compliance teams valued transparency and audit reliability over speed.
  • Technical limitations guided where adaptability could safely exist.
  • Defining constraints early allowed creativity within boundaries.

Design Process

Discovery and Research

I reviewed learner feedback, engagement data, and prior support logs to understand where friction occurred. I benchmarked against other learning systems to study how adaptive quizzes could maintain trust while improving efficiency.

My Role

I led research planning, analyzed data patterns, and translated findings into design requirements focused on fairness, clarity, and compliance validation.

Key Takeaways

  • Learners wanted visible progress and clear feedback rather than gamified visuals.
  • Time savings mattered more than variety of content.
  • Defining success in both user and compliance terms created alignment among stakeholders.

Flow Design and Wireframes

I created adaptive flows that let learners test knowledge at the start. Those who passed moved to completion; those who did not were directed to short, targeted lessons. Each path was designed to preserve audit requirements while reducing redundancy.

I tested multiple flow options internally to ensure learners always understood where they stood in the process and what each decision meant.

My Role

I designed and validated the flow logic, refined branching structure, and worked with compliance specialists to confirm all legal standards were upheld.

Key Takeaways

  • Simplicity improved completion rates and reduced confusion.
  • Clear structure maintained trust with compliance teams.
  • Testing multiple flows early revealed that users valued feedback timing more than layout variations.

Component Design

I designed modular UI components including question cards, feedback messages, progress indicators, and score summaries. Each element followed system standards for accessibility and branding while ensuring adaptability for future use across other training modules.

My Role

I created the component library, aligned visuals with system guidelines, and partnered with developers to ensure coded components matched design specifications.

Key Takeaways

  • Standardized components reduced future development effort.
  • Accessible and minimal layouts improved readability and reduced error rates.
  • Shared patterns supported both consistency and faster QA validation.

Responsive and Accessibility Design

I designed for mobile and desktop to ensure accessibility across all environments. Testing covered layout adjustments, touch targets, keyboard navigation, and screen reader compatibility. Every interaction followed WCAG AA standards to ensure usability for all learners.

My Role

I guided responsive adaptations, verified accessibility compliance, and collaborated with QA to validate real-device behavior.

Key Takeaways

  • Responsive clarity improved completion rates on smaller devices.
  • Accessibility improvements supported a wider audience without tradeoffs.
  • Continuous validation with QA reduced late-stage issues.

Impact

Although the project did not reach launch, it had a lasting influence on how compliance products were planned and structured. The quiz design introduced a new way of thinking about adaptive learning within regulated environments. The documentation, flows, and component structure were later referenced by other teams as a model for modular, compliant learning tools.

Final Design Highlights

Reflection

This project proved that compliance and adaptability can coexist without compromising integrity. It shaped how I approach design in complex, regulated environments by reinforcing the need for alignment between usability, system thinking, and stakeholder trust.

While the feature did not launch, the work demonstrated that meaningful design progress can happen through structure, collaboration, and foresight. The lessons learned informed later efforts to standardize accessibility, modularity, and data handling across learning tools.